Business Continuity Plan
McGinnSmith has developed a Business Continuity Plan on how we will respond to events that significantly disrupt our business. Since the timing and impact of disasters and disruptions is unpredictable, we will have to be flexible in responding to actual events as they occur. With that in mind, we are providing you with this information on our business continuity plan.
Contacting Us
If after a significant business disruption you cannot contact us as you usually do at 800-361-8150
Pleast use our alternative numbers as follows: If you usually transact business through our New York City or Clifton Park offices, you should call our Albany office at:
518-449-5131
800-724-3330 toll free
Stephen Smith, David McQuade, Georgia Goldstein or John McCarthy should be able to access your account and help you.
If you usually transact business through our Albany office, you should call our Clifton Park office at:
518-348-0060
800-689-1660 toll free
Patty Sicluna should be able to access your account and help you. If both the Albany office and the Clifton Park office are disrupted, you should contact our New York City office at:
212-785-4377
800-361-8150 toll free
They will be able to access your account through our clearing firm, National Financial Services.
If all three offices are disrupted, you should contact our clearing firm, National Financial Services LLC at:
800-280-6358 ext. 33583 or at www.nationalfinancial.com for instructions on how they may be able to provide prompt access to your funds and securities to your account.
Our Business Continuity Plan
We plan to quickly recover and resume business operations after a significant business disruption and respond by safeguarding our employees and property, making a financial and operational assessment, protecting the firm’s books and records, and allowing our customers to transact business. In short, our business continuity plan is designed to permit our firm to resume operations as quickly as possible, given the scope and severity of the significant business disruption.
Our business continuity plan addresses: data back up and recovery; all mission critical systems; financial and operational assessments; alternative communications with customers, employees, and regulators; alternate physical location of employees; critical supplier, contractor, bank and counter-party impact; regulatory reporting; and assuring our customers prompt access to their funds and securities if we are unable to continue our business.
Our clearing firm, National Financial Securities LLC, backs up our important records in a geographically separate area. While every emergency situation poses unique problems based on external factors, such as time of day and the severity of the disruption, we have been advised by our clearing firm that its objective is to restore its own operations and be able to complete existing transactions and accept new transactions and payments within three business days. Your orders and requests for funds and securities could be delayed during this period.
Varying Disruptions
Significant business disruptions can vary in their scope, such as only our firm, a single building housing our firm, the business district where our firm is located, the city where we are located, or the whole region. Within each of these areas, the severity of the disruption can also vary from minimal to severe. In a disruption to only our firm or a building housing our firm, we will transfer our operations to a local site when needed and expect to recover and resume business within three business days. In a disruption affecting our business district, city, or region, we will transfer our operations to a site outside of the affected area, and recover and resume business within three days. In either situation, we plan to continue in business, transfer operations to our clearing firm if necessary, and notify you through our web site, McGinnSmith.com, or at one of the numbers given above. If the significant business disruption is so severe that it prevents us from remaining in business, we will assure our customer’s prompt access to their funds and securities.
For more information
If you have questions about our business continuity planning, you can contact us at:
518-449-5131.
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